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Our Guarantees

Satisfaction Guarantee

We are proud to stand behind the quality of our Home Comfort Systems. Each unit is built and installed to deliver the comfort that comes from reliable craftsmanship. However, if your Home Comfort System does not meet expectations, during the first year after installation, we promise to take immediate action.

Our dedicated customer service team is ready to assist you and address any concerns promptly. If for any reason, we are unable to meet your expectations, we will gladly replace your system or provide a full refund of your investment.

Your trust in our products and services is our top priority, and we back this with a solid guarantee that puts your needs first. Choose a Home Comfort System from Aire Care with confidence that we are committed to your complete satisfaction.

Peace of Mind Guarantee

We understand that having work done inside your home can be a source of stress. At Aire Care, we are dedicated to ensuring that the employees we send to your home are not only highly trained but also trustworthy. Every employee undergoes a comprehensive background check and drug screening before they wear our uniform or step onto your property.

We recognize that you have many options when choosing a service provider. That’s why we go above and beyond our competitors to provide you with peace of mind.

This is our pledge to you, guaranteed.

Comfort Guarantee

We want you to have the utmost confidence in your new Home Comfort System and its reliability. Your system has been installed by our factory-trained technicians. If you experience a failure within the first year, Aire Care will respond to your service call within 24 hours. If we miss the mark, we will reimburse you for one night’s hotel stay or provide the cash equivalent of $200.

You can reach us by phone or email whenever you need assistance. Rest assured, your trust in Aire Care for your family’s home comfort is a commitment we deeply value.

Property Protection Guarantee

We know you value your home and property, and so do we. As one of the newest members of the Aire Care family, we are committed to extending every courtesy to you. This includes wearing floor protectors, using drop cloths inside your home, and being mindful of your property to avoid any damage.

On the day of your installation, our technicians will leave your home as clean, or cleaner, than they found it. In the unlikely event that any damage occurs to your property, the Aire Care team will make it right, guaranteed.

Up-Front Guarantee

When you choose us for your project, you have the confidence in knowing that there will be no surprises when we arrive to install your system! You will never be asked to pay for additional labor or materials to complete the job you initially approved.

What we quote is what you pay, no hidden fees.

Highly Rated HVAC & Plumbing Experts

Aire Care is one of East Tennessee’s most highly rated HVAC, indoor air quality, and plumbing companies, with hundreds of five-star reviews. See what our customers have to say about us.